Can you make prototype as per my samples or requirements?
With a professional and sophisticated R&D team we initiate new designs every quarter which enables us to prototype your samples effectively and efficiently with a minimum similarity of 95%
Could you send me all of your samples?
Free samples are available anytime. However less is more. We will help you determine what samples are necessary instead of sending you all our 5000 samples.
Can I make a trial order?
Yes sure. A trial order starts from 300kg/model or you can simply pick some in-production models at 50kg/model.
Can you tell me about popular rattans for my market?
Our sales team has proven expertise in understanding different markets and countries. Please feel free to contact them at any time for consultancy purpose. Currently our top 3 markets are Southeast Asia South America and Africa.
How many meters does 1kg rattan have?
It depends on rattan sizes and shapes. Take flat rattan of 8*1.3mm for example 1kg is about 120 meters. For more metric conversion please inquire our sales people accordingly.
What are the differences between PE rattan and natural rattan?
PE rattan is made of HDPE with outstanding weathering performance while natural rattan is not able to withstand outdoor challenges from weather let alone the problems of insects mold and being worn out easily.
Could I use your PE rattan to weave the baskets?
Yes our PE rattan is made with outstanding weathering performance which is the best material for outdoor furniture let alone baskets
Can you help to send the goods to the appointed warehouse?
Yes we can arrange with our trucking team or logistics company for the transportation.
I don’t have a shipping agent. Can you help me?
Don’t worry. With 10 years’ in export business we are very experienced with international logistics and we can offer you FOB terms or CIF terms to make you worry-free from shipping arrangements. However it will be ideal if you can have someone as your import agent to clear the Customs in your country.
How many tons fill up a container?
Talking about normal models except for sea grass big round and big flat rattans we can load about 10 tons for a 20GP container and 24 tons for a 40HQ container.
Can I become your exclusive agent? How many containers do I need to order before being the agent?
Yes we are constantly developing strategic partners. The exclusive agents will be entitled with a variety of priorities premiums and supports. You are most welcome to contact our sales executives for greater details.
Could you help me with the furniture weaving?
Yes we do offer weaving training service to those who want to set up their rattan furniture factories.
We provide all kinds of frequent asked questions and answers for you to have a better understanding of our business and service. If you still have any questions, welcome to contact us at info@leisuretouch-rattan.com.